Privacy Policy
Last Updated: June 2026
Top Boutique respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Billing Address
- Shipping Address
- Email Address
- Phone Number
- Payment Information
- Order History
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Communicate about orders and services
- Improve website performance and user experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
3. Payment Information
Payments are processed through secure third-party payment providers.
Top Boutique does not store complete credit card or payment card information on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with trusted third parties only when necessary to:
- Process payments
- Deliver orders
- Provide customer support services
- Comply with legal requirements
- Protect our rights and business operations
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember customer preferences
- Analyze website traffic
- Enhance shopping experiences
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Security
We implement reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.
Although we take security seriously, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide customer service
- Meet legal, tax, accounting, and regulatory obligations
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
9. Third-Party Websites
Our website may contain links to third-party websites.
Top Boutique is not responsible for the privacy practices or content of external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
10. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions regarding this Privacy Policy or how your information is handled, please contact us:
Top Boutique
Phone: +27 21 637 4124
E-mail: support@topboutique.shop
Store Location: Gateville Centre, Klipfontein Rd, Gatesville, Cape Town, 7764, South Africa
Business Hours:
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: 9:00 AM – 3:30 PM
- Sunday: 10:00 AM – 1:00 PM
