Shipping Policy
Last Updated: June 2026
At Top Boutique, we are committed to providing reliable and transparent shipping services to our customers throughout South Africa.
Shipping Coverage
We currently ship only within South Africa.
At this time, we do not offer international shipping.
Free Shipping
Free Standard Shipping is available on all orders within South Africa.
No additional shipping charges will be applied during checkout for eligible orders delivered within South Africa.
Order Processing Time
Orders are processed within 1–3 business days after payment confirmation.
Orders are processed Monday through Friday, excluding public holidays.
Order Cut-Off Time
4:00 PM (GMT+02:00) Central Africa Time
Orders placed after the daily cut-off time will be processed on the next business day.
Estimated Delivery Time
After processing, orders are typically delivered within 2–5 business days.
Total Estimated Delivery Time
3–8 business days
(Processing Time: 1–3 Business Days + Transit Time: 2–5 Business Days)
Delivery times are estimates and may vary due to carrier operations, weather conditions, public holidays, or remote delivery locations.
Order Tracking
When available, tracking information will be provided by email once an order has been shipped.
Customers can use the tracking details to monitor the progress of their shipment.
Delivery Address
Customers are responsible for providing complete and accurate delivery information at checkout.
Top Boutique is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Shipments
If your order has not arrived within the expected delivery timeframe, please contact our customer support team for assistance.
We will work with the shipping carrier to investigate and resolve the issue whenever possible.
Contact Information
If you have any questions regarding shipping or delivery, please contact us:
Top Boutique
Phone: +27 21 637 4124
E-mail: support@topboutique.shop
Store Location: Gateville Centre, Klipfontein Rd, Gatesville, Cape Town, 7764, South Africa
