Payment Policy

Last Updated: June 2026

At Top Boutique, we provide secure payment options to ensure a safe and convenient shopping experience for our customers.

Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express (Amex)
• Discover
• JCB
• Diners Club

All payments must be completed at the time of purchase before an order can be processed and shipped.

Payment Security

We take the security of your payment information seriously.

All transactions are processed through secure payment gateways using industry-standard encryption technology to help protect your personal and financial information.

Top Boutique does not store complete credit card details on our servers.

Currency

All prices displayed on our website are shown in South African Rand (ZAR) unless otherwise stated.

Customers are responsible for any currency conversion fees charged by their card issuer or financial institution.

Payment Authorization

When placing an order, your payment method may be subject to authorization and verification checks.

If payment cannot be authorized, your order may be delayed, canceled, or rejected.

Order Confirmation

After successful payment, you will receive an order confirmation email containing your purchase details.

If you do not receive a confirmation email, please contact our customer support team.

Fraud Prevention

To protect customers and our business, we reserve the right to:

• Verify payment information
• Request additional order verification
• Refuse or cancel suspicious transactions
• Limit or reject orders that appear fraudulent

Refunds

Approved refunds will be issued to the original payment method used for the purchase.

Refunds are generally processed within 7 business days after the returned item has been received and approved.

Additional processing times may apply depending on your bank or card provider.

For complete refund information, please refer to our Return and Refund Policy.

Contact Information

If you have questions regarding payments or billing, please contact us:

Top Boutique

Phone: +27 21 637 4124
E-mail: support@topboutique.shop

Store Location: Gateville Centre, Klipfontein Rd, Gatesville, Cape Town, 7764, South Africa

Business Hours:

• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday: 9:00 AM – 3:30 PM
• Sunday: 10:00 AM – 1:00 PM